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Environment
Our systems have simple hardware requirements and installation. They run on one or more Sun Solaris or Red Hat Enterprise Linux servers which are easily integrated with any ethernet PC network, the servers are simply other devices on the network. The PCs are then used as terminals of the Unix servers.
Server
Acrobat requires a Sun Solaris or Red Hat Enterprise Linux installation. This installation can be a new standalone server or a virtual server sharing resources on existing hardware. A server can range from a single processor workgroup server to a multi-processor enterprise server. The workload can be spread across several servers for increased performance and reliability.
The Sun Fire X4140 is ideal for the smaller airline that just requires crew records. The Sun Fire X4440 is more suited to the larger airline with the option of more processors and memory. We recommend mirrored disks on all systems and a tape backup device on larger systems.
Maintenance
The server should be covered by a maintenance contract to ensure any hardware failure is fixed promptly. With the Sun Platinum level of support you can have an engineer on-site within 2 hours any day of the year.
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Printers
Network printers are the most reliable method of printing from Acrobat. A laser printer is the main requirement. In addition a wide carriage dot-matrix printer can also be useful for printing landscape reports. Laser printers must be capable of the Hewlett-Packard (HP) printer control language (PCL) as found in the HP LaserJet series. Printer servers must be compatible with HP JetDirect family. Dot-matrix printers must be capable of the EPSON printer control language (ESC/P).
Support
We will require a network connection to the Acrobat server so we can support you from a distance. This is best provided through a permanent internet connection. A firewall or VPN concentrator is required to create a secure link or virtual private network (VPN) over the internet connection. The VPN should be IPSec LAN-to-LAN, compatible with Cisco PIX firewalls.
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